Customer Service Courses

All Customer Service Courses

We found 1 course available for you
Most Enrolled
Fundamental

Industry Certificate in Professional Contact Centre

The Industry Certificate in Professional Contact Center aims to prepare …

RM11,000.00

Industry Certificate in Professional Contact Centre

80 hours
62 Lessons
Fundamental
What you'll learn
Understand the principles of contact centre operations
Apply effective communication during customer interaction
Develop effective telephone skills