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Fundamental

Industry Certificate in Professional Contact Centre (12 Months)

The Industry Certificate in Professional Contact Center aims to prepare …

RM25,000.00

Industry Certificate in Professional Contact Centre (12 Months)

80 hours
62 Lessons
Fundamental
What you'll learn
Understand the principles of contact centre operations
Apply effective communication during customer interaction
Develop effective telephone skills
School of Careers by Talentbank
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